Years ago I promised myself that I would never buy another HP printer. This is not because of any problem with printing. They print just fine. The problem is—
Well, for some reason I did buy another HP printer, so let me show you. A couple of days ago Marian asked me to take a look at the status screen:
Huh. I've never seen that before. So I hopped over to Control Panel:
That wasn't much help, so I launched the HP Smart app:
"Estimated supply needs"—i.e., ink cartridges—are grayed out. But we don't print much, so I didn't think that was a problem. After looking around a bit I found the account button and logged in:
I've been suspended! It turns out my credit card had been canceled and I forgot about it. But my HP printer refuses to print if it doesn't have my credit card on file. Why? Because I had signed up for HP's Instant Ink program.
That was annoying, so I clicked the button to cancel my subscription.
Shazam! My ink cartridges—which I've already paid for—will no longer work. I will have to go out and buy brand new cartridges.
I'm sure this was all in the fine print when I initially signed up for Instant Ink, but somehow I must have missed it. Someday I'll go back and check the thousand words of agate type to find out.
In any case, I chickened out and re-upped my subscription.
With credit card in hand, HP is now willing to inform me that my cartridges are nearly 100% full. If I cancel Instant Ink in the future I will lose this entire set of cartridges plus a second set of cartridges that I also have. It's probably not worth it. HP has me neatly tied up.
This, ladies and gentlemen, is the reason I promised never to buy an HP printer again. I don't remember why I broke that promise, but this time I'll say it for sure: I'll never buy an HP printer again.